Smiles Ahead
Looking for some inspiration and fresh thinking? Take a look at ANC’s insightful blog about the future of last mile delivery in Australia and around the world.
On the leading edge of last mile transformation
Last mile delivery is changing. From sustainability innovations to customer experience breakthroughs and technology-led business transformations, the landscape is rapidly evolving as businesses adopt new strategies to meet changing consumer demands.
Smiles Ahead is our blog that explores some of these game changing industry enhancements. It's a regular look at some of the more progressive ideas that last mile businesses around the world are starting to explore.
Project Spark: ANC’s electrifying journey towards sustainability leadership
ANC’s Project Spark is a fleet electrification initiative designed to revolutionise last-mile delivery in Australia.
But it’s about so much more than just turning brown fleet to green — it's about reimagining the future of logistics while empowering communities, improving air quality, and setting a new standard for sustainable business practices.
ANC's Chief Growth & Sustainability Officer - Mo Abbas - shares more on our award winning sustainability initiative.
CX design in last mile delivery - why it’s never been more important for your brand
In the ecommerce world we live in today, the last mile delivery experience plays an incredibly important role in how the customer feels about your brand after they make a purchase. In fact, delivery teams are often the only human interaction that a customer has with your brand.
So what does great CX design look like in last mile delivery? Jessica Bryant - ANC's Group Manager, Strategy & CX Practice - shares her thoughts and explores how ANC can help your brand.
