Appliances and Consumer Electronics
Buying new technology is often a major milestone in people's lives. And we love that it's our job to deliver the dream fridge that turns the kitchen into the heart of the home, or the TV that makes family movie nights magical.
ANC has long specialised in appliances and consumer electronics - where delivery is more complex than just getting a box through the door. We partner with major brands like JB Hi-Fi, The Good Guys, Samsung, Sony, and Telstra - because we understand what customers need, and provide services that are designed to remove friction for the customer and enhance the brand experience for the retailer.
Scale and Performance - Appliances and Consumer Electronics
Over 500k Consumer Electronics deliveries per year
On a rolling 12 month basis, we deliver over half a million appliances and consumer electronics items for brands like JB Hi-Fi, The Good Guys, Harvey Norman, Samsung, Sony and Telstra.
Appliance installation services
Our team can install TV's, fridges, dishwashers, washing machines and dryers so that customers can start enjoying their new purchases faster.
4.6 / 5 Stars - Average Delivery Star Rating
Nothing pleases us more than leaving your customers smiling and satisfied after their delivery experience. Our Delivery Star Ratings for appliances and consumer electronics are world class.
Appliance installation
Product installation has been part of the ANC customer experience since 2016.
A growing number of Australians are making their purchase decisions based on the availability of these services. And no-one understands it better than us.
Our Delivery Professionals can set up anything in your customer’s home – from installing TV’s, to setting up washing machines, clothes dryers and fully integrated dishwashers.
Watch: Beyond the Doorstep
Choose your own delivery date
When a customer buys a big and bulky item like a fridge or a washing machine, we know they love to choose their own delivery date so that they can be home to accept and supervise the delivery. Our technology has been designed to enable this level of control, giving customers peace of mind and the freedom and flexibility to do more of the things they love.
Packaging removal & recycling
Packaging removal and recycling services seem like a no brainer for a last mile provider, but so many of our competitors don’t offer it.
We can leave the customer with a fully installed, working product, in their room of choice, and a clean and tidy home at the end of their delivery experience.
Providing this kind of one-stop-shop service surprises and delights customers and adds a layer of satisfaction that leads to a greater likelihood of repeat purchase and advocacy for your brand.
Trust us with your Appliance and Electronics deliveries
Decades of working with big brands in the sector
We've been delivering for Telstra since the 1980's, JB Hi-Fi and The Good Guys for a decade and have more recently become partners to Samsung, Sony and Harvey Norman. There's no substitute for experience.
We're focused on exceptional Customer Experience
Technology deliveries aren't always about speed and low cost, they're about understanding the customer's needs and then meeting them. We work closely with our clients to design a CX that delights their customers and enhances their brand.
The Good Guys
The Good Guys aim to help Australian families live better for less. Part of JB Hi-Fi Limited, The Good Guys (alongside JB Hi-Fi) have created a new force in Australian home appliance and technology retailing. And we love helping them deliver great experiences to their customers.
JB Hi-Fi
JB Hi-Fi are Australia’s leading retailer of hi-fi and consumer electronics. They offer the world’s leading brands of televisions, computers, audio, and white goods.
The relationship started in March 2016 and has grown to ANC providing services across NSW, SA and QLD via our specialised two-man teams who service the home delivery and installation customer experience.
Telstra
Telstra is Australia’s leading telecommunications and information services company and an iconic Australian brand connecting millions of Australians to the things that matter most to them every day.
The ANC team deliver Telstra emergency mobile phones to ‘priority assistance customers’ – people with life-threatening medical conditions in urban, rural and remote areas of Australia.
Get in touch
If you're looking for a delivery partner that understands and prioritises customer needs, that has deep experience in the appliances and consumer electronics sector, and can scale up or down to meet any delivery requirements - get in touch with our team today.
