Telstra: Emergency Delivery Excellence
Telstra is Australia’s leading telecommunications and information services company and an iconic Australian brand connecting millions of Australians to the things that matter most to them every day.
The ANC team deliver Telstra emergency mobile phones to ‘priority assistance customers’ – people with life-threatening medical conditions in urban, rural and remote areas of Australia.
Telstra has been a valued client of ANC since the 1980s and became our first national client in 2007. ANC has re-won the tender five times as recently as the fourth quarter 2019. This consistency of relationship is evidence of our quality account management, excellent customer service and continuous improvement culture.
Our delivery professionals ensure over 12,000 deliveries per year are safely and meticulously delivered and installed into the homes of Telstra customers.
Urban, rural and remote
Total number of deliveries
Total volume of deliveries
Monthly deliveries (average)