Our services

We provide a range of delivery services that are designed to enhance your brand and deliver exceptional customer outcomes.

Delivery

We’ve been delivering for some of Australia’s biggest retail brands over 100 years. It’s what we do, and we’re really good at it.

We deliver to retirement homes, cruise ships, coffee franchises, pet lovers, tech lovers, DIY’ers, the young, and the young at heart. And we always aim to match the skills and competencies of our Deliver Professionals with the specific needs of your business.

We’re so much more than a logistics provider, we’re your customer experience partner in the last mile.

 

Install & assembly

Product assembly and installation have been part of the ANC customer experience since 2016.

A growing number of Australians are making their purchase decisions based on the availability of these services. And no-one understands it better than us.

Our Delivery Professionals can set up anything in your customer’s home – from assembling a barbeque to installing TV’s, washing machines, clothes dryers and fully integrated dishwashers.

Packaging removal & recycling

Packaging removal and recycling services seem like a no brainer for a last mile provider, but so many of our competitors don’t offer it.

We can leave the customer with a fully assembled or working product, in their room of choice, and a clean and tidy home at the end of their delivery experience.

Providing this kind of one-stop-shop service surprises and delights customers and adds a layer of satisfaction that leads to a greater likelihood of repeat purchase and advocacy for your brand.

Reverse logistics & Re-Love

When we deliver your customer’s brand new purchase, we can also collect and remove the old product they’re replacing.

And through our partnership with the wonderful team at Re-Love, we make sure these products get re-circulated to the people who need them the most.

Re-Love provide good quality rescued furniture and household items at no-cost, direct to families in crisis. They provide furniture to help people restart their lives.

It's a wonderful cause and helping just a little makes us smile.

Cross Docking

When it comes to streamlining the last mile delivery process, our cross-docking facilities are a game-changer. Cross-docking facilities serve as strategic waypoints in the logistics chain. They are hubs designed to receive incoming goods from various sources, sort them, and then promptly dispatch them to their final destinations. This process eliminates the need for lengthy warehousing and storage, reducing handling costs and delivery times.