Johnny Mak – ANC
Johnny Mak
Delivery Driver (WA)

What do you do at ANC?

I am a Driver Team Leader and Principle Contractor Owner Driver driving a 2-tonne van for our client Pet Circle in WA.

Transport career experience?

Before joining ANC, I worked as a Courier for eight years delivering pharmaceuticals. Prior to that I was a Store Manager for a fast-food outlet. Both these roles set me up with important skills such as people management, customer service, and important health and safety standards. These attributes help me be an effective Principle Contractor Owner Driver and now, Driver Team Leader at ANC.

Favourite part of your job?

The driving. I love being out and about. I also enjoy meeting new people, both customers and clients.

What do you like to do when you’re not working?

I like to spend as much time as possible with my family and friends to balance work and life successfully. I also like to catch up with my work colleagues in a social setting. As for sport, I love to play badminton which is great for fitness and can be quite competitive.

What do you think delivering extraordinary experiences means?

By making the customer the focus. The delivery is sometimes the first interaction they have and I am always aware that I am representing ANC and the client. I always say hello and greet them by their name, offering a personal service where possible is one which they will remember positively.

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