PURPOSE AND PROMISE
Building ANC’s family.
Together we are client intimate, customer centric, delivery professionals.
Protecting and enhancing brand value and reputation in the last mile delivery by representing our clients’ brand and ensuring the customers’ experience is always positive.
ANC works in true partnership with 50 valuable clients’ providing innovative distribution solutions from our dedicated team of exceptionally motivated and trained delivery professionals.
We protect brand value by
- proactive continuous improvement,
- safely transporting goods from our clients’ premises to the customers, and our
- extraordinary delivery experience.
Our Pillars (upholding our strategy, promise and purpose)
We are client intimate and work in a true intellectual partnership by building bespoke (unique) and strategic distribution solutions based on transparency of information and data.
Proactive continuous improvement with our clients is the foundation for our shared success.
Our view is long term and we expect to work with our clients for decades.
A valuable client is one that shares ANC’s similar core values and culture, strong growth and profitability ambitions, and with whom we enjoy doing business.
Our clients have the desire and capabilities to leverage ANC’s strategy and technology, are scalable and willing to work with our variable cost model. They are known and respected brands.
ANC is powered by people. We are all delivery professionals on and off the road, with diverse cultural backgrounds and skills.
Everyone is committed to their own and each others ongoing training and development to ensure we are all the best person we can be, on and off the job. We want you to continually grow and develop your skills and confidence and earning capacity.
Everyone has a responsibility for providing security and continuity for 1,000+ families of ANC by being your best.
protect brand value
Our core values of safety, respect, honesty, loyalty and care, are our bedrock on which we build trust and protect brand value (our clients’ and ANC).
We make values based decision across our organisation.
extraordinary delivery experiences
We are customer centric doing more than consistently and safely delivering on time and in full. An ANC delivery exceeds expectations by showing empathy for the client and customer.
We are proactive in providing solutions to challenges and present our ‘yes we can’ attitude with a genuine smile.
We work safe, to ensure everyone goes home safe, every day.
We respect everyone and the role they play regardless of title or position.
We are candid and transparent to protect our integrity and trust.
We can rely on you. You can rely on me. We’ve got your back.
We genuinely give a a damnabout you, your business and your brand.