What you do at ANC?
My primary task is to help the General Manager and team of National Sales. I also manage a team of assistants, produce our clients transport and logistics KPI reports, analyse data for tenders as well as help the IT team set up new clients.
Transport career experience?
I have over 10 years’ experience in customer service and worked as a Personal Assistant for five years. I started at ANC in 2010 in customer service and have enjoyed applying all the experience I have from my hospitality career to my role today.
Favourite part of your job?
The wonderful people that I get to work with. We really do have a great team at ANC.
How would you describe ANC if it was a person?
Friendly, family orientated and fair. If you look after ANC, then ANC will look after you. They really do care for and value the team. No one here is just a number.
What do you like to do when you are not working?
Spending time with my two favorite boys – my husband and my dog. I also love keeping up-to-date with the latest TV shows and movies.
How do you help ANC deliver extraordinary experiences?
Through our detailed transport and delivery analysis and reports I get invaluable insight into how things are tracking – to help our delivery drivers and clients make continuous improvements. It can be delivery times, best routes, demurrage and many other measurements. For the client, the information will often drive costs down and performance up. And for drivers the data presents opportunities to spend less time waiting, and more time doing extra deliveries and earning more. A win win for everyone involved.