Alana Cole – ANC
Alana Cole
National Account Manager

What you do at ANC?

I manage ANC’s national clients and ensure we comply with, and exceed, our agreed service levels. I’m also responsible for developing and implementing processes designed to continuously improve the entire delivery chain of responsibility.

Transport career experience?

I worked for 12 years in transport and logistics recruitment and I’ve been with ANC for eight fantastic months.

Favourite part of your job?

Our awesome team!

How would you describe ANC if it was a person?

Fiercely loyal, Honest, over achiever, caring, does not settle for mediocre.

What do you like to do when you are not working?

Whipping up meals (and eating them), running, playing sports (soccer mainly) and hiking – to counter balance all that cooking and eating!

How do you help ANC deliver extraordinary experiences?

In my role, it’s about being the bond, the connector, between our operations teams and clients. I work closely with dedicated delivery drivers, the operational support teams and clients to ensure we’re doing all things the best way possible, for everyone, every time.

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