Matt Wheatley

What do you do at ANC?

I am the Group Executive Risk & Safety.

I lead a small but very effective team of safety professionals with my key focus to keep our people safe and our business compliant to various laws and standards.

It’s well known within the transport industry that things change really quickly. This means that my approach to safety management needs to adapt. Often there is a balancing act between “doing the job safely” and providing an operationally and financially viable process or service to our clients.

Safety always comes first as we know.

I also provide WHS, CoR and Contractor Compliance updates and recommendations to ANC’s Managers, Executive Team, Shareholders and our Clients.  I started

Transport career experience?

I started driving heavy vehicles in 1993. In 1996 I began operating road trains and other specialist plant and equipment. In 2001 started a career in the oil industry working for both Shell and BP over serveral years as a tanker driver, I eventually transitioned into a formal training role which is where I was introduced to the world of workplace safety. In 2010 I took up my first formal safety role with Linfox, this is where I really learnt the ropes. Since then I have held many national and regional Safety and Compliance roles across the transport, logistics and manufacturing space.

Favourite part of your job?

Engaging with people and problem solving, working closely with people teaches me a lot every day.

How would you describe ANC if it was a person?

Sylvester Stallone (Rambo/Rocky) focussed, determined, always coming out on top and always finding a way to succeed. (please disregard the bloodshed, explosions and violence)

What do you like to do when you are not working?

I’m a handyman so I love doing my own mechanical repairs and building at home (I hate paying for something I can do myself). I also love my fishing, 4wding and camping.

How do you help ANC deliver extraordinary experiences?

Me and my team treat ANC as an internal customer, we work closely with every part of the business to ensure we have safe yet practical solutions that can be realistically applied in the field and boardroom.

Being realistic is my key to providing real extraordinary experiences.

Sheryl Christensen

What do you do at ANC?

I am the National Operations Manager.

Transport career experience?

An accountant by profession, I have worked in logistics operations since the mid 90’s joining McPhee Transport and then Finemores, specialising in express parcels, automotive, floor coverings (uglies) and refrigerated, across both transport and 3PL.

Favourite part of your job?

No two days are the same, and there is never a dull moment. Just when you think you can take a breath something else will come onto the radar.

What do you like to do when you are not working?

Spending time with my family, cooking, exercising, watching my son’s sport and discovering wineries.

How do you help ANC deliver extraordinary experiences?

Consistently exceeding expectations whilst managing those expectations.

John Barbaro

What do you do at ANC?

I’m the Business Manager for Bunzl, Barbeques Galore, WSI and Laminex. I have been part of the ANC family since early 2019.

Transport career experience?

I’ve worked in logistics for 28+ years across different roles including Account Manager, Project Manager, Depot Manager and Regional Manager. My role prior ANC was the Account Manager of a high profile fashion account.

Favourite part of your job?

It would have to be the people. Moving from a big business environment that was impersonal to a big business that has a family culture has been a positive and rewarding change. At ANC, we truly work as a team rather than as individuals. I am surrounded by people willing to help and wanting to achieve goals collectively.

How would you describe ANC if it was a person?

The one you seek out for advice, honesty, guidance and can openly talk to about any issue.

What do you like to do when you are not working?

I am a car enthusiast, Formula One and V8 Supercars are my passion. Following Formula One means lots of late Sunday nights watching races from all over the world and I have been lucky enough to attend some of the major ones while travelling. I follow the local Supercar racing religiously, and enjoy watching the major races like Bathurst. I am lucky enough to own a couple of the road going versions of the racing cars as well.

How do you help ANC deliver extraordinary experiences?

At ANC, it is a team effort. As a Business Manager, my role is helping the client to achieve the best possible experiences by representing ANC well, and developing the best possible business relationship. This includes introducing more productive ways of working together and innovations. Extraordinary experiences are achieved by the flow on of a positive client relationship all the way through to the customer.

Julius Waras Carstensen

What do you do at ANC?

I am the Business Manager for our client Bunnings.

Transport career experience?

14 years in the industry spanning across multi-modal services within Customer Service, Depot Management, Warehouse Operations, Sales and National Contract Management.

Favourite part of your job?

The people I work with. I have been lucky enough to work alongside like-minded, supportive people with aligned professional goals and business outcomes that motivate me to be better..

How would you describe ANC if it was a person?

Molly Meldrum. Interesting, caring, diverse and everybody loves him. I have loved every minute of ANC since I started.

What do you like to do when you are not working?

Family and friends are number one. I have a large extended family and an exceptionally supportive partner who I now share a child, home and life with. Recreationally I am a very passionate supporter of the Richmond FC and still play myself. I am close to the end of my playing days, I am looking forward to sharing my football passion with my young son who is already brainwashed (got in early on that).

How do you help ANC deliver extraordinary experiences?

By doing my bit as part of a wider team. Leading, supporting, driving client outcomes and always looking to seize additional opportunities. One of ANC’s great qualities is the passion and care that everyone shows for each other and the outcomes for our clients, I make sure that I control what I am good at and trust that everyone else does the same.

Kristian Houe

What you do at ANC?

I am the Business Analyst.

Transport career experience?

I have worked with ANC since 2016. I enjoy using the operational and logistics experience I gained from the Danish Army, where I was involved in operations in Kosovo and Afghanistan.

Favourite part of your job?

I enjoy that no days are the same, and that I get to work with many different people. I particularly enjoy working with our many delivery professionals (contractors), and I enjoy the day-to-day problem-solving and improving our business operations.

What do you like to do when you are not working?

I enjoy camping, cooking and playing piano.

How do you help ANC deliver extraordinary experiences?

Exceeding expectations – doing things better and more professionally than expected.

Kate Nelson

What do you do at ANC?

I work closely with clients in a consultative manner to create service solutions that deliver on outcomes required (front end & back end) long term.

Transport career experience?

I started with ANC in 2011, bringing with me over 12 years business development and client relationship experience.

Favourite part of your job?

The challenge! When I joined the ANC family I knew I had found somewhere I could continually be challenged, develop and grow…. until I choose to retire.

No day is ever the same and things move and change at a fast pace. There is always a new client solution to consult on and create.

How would you describe ANC if it was a person?

Loyal, challenging, always changing, wanting to be better but dependable and reliable at the same time. ANC is family.

What do you like to do when you are not working?

Hunt down great places to eat, travel overseas (and find more great places to eat wonderful food!). Exercise – to work off all the yummy food I eat and stay mentally sharp and up to the task of my role within the ANC family.

How do you help ANC deliver extraordinary experiences?

By being a “solutionist”. Ensuring that our clients and their customers have the best transport solutions available – offering them choices, challenging their previous ways of thinking with something better for everyone, and supporting it all the way for our clients, delivery driver fleet, operational professionals and of course, our shared customer (the receiver).

Ray Berzins

What do you do at ANC?

Create and develop relationships with prospective clients, understanding their key transport needs, and then creating bespoke sustainable solutions to meet these needs.

Transport career experience?

After I earned an accounting qualification at Monash University, I failed miserably at sitting in an office assessing budgets and measuring compliance. My sales calling was discovered visiting a customer as a Management Accountant. Couldn’t wait to be taken to the “other side”. After seven years in senior sales roles in the airfreight industry I joined ANC in 2004. I have been here ever since and feel like I am definitely one of the lucky ones – love my job and enjoy every new day.

Favourite part of your job?

Meeting new people and helping them achieve their targets and goals. Working alongside similarly passionate people in our business and within client organisations.

How would you describe ANC if it was a person?

Engaging. Genuinely wants to help others. Excited by challenges. Is driven by long term mutually beneficial relationships.

What do you like to do when you are not working?

Preparing and planning work. playing or thinking about golf & always looking out for my kids’ best interests.

How do you help ANC deliver extraordinary experiences?

Selling our great commitment to long term partnerships and our drive to make a difference to our clients’ worlds.

Abdel Elkady

What do you do at ANC?

I am a crane truck driver at ANC.

Transport career experience?

I have spent 12 years on the ANC fleet and previously worked as a Pantech truck driver. I have worked on lots of contracts including Telstra, Fuji Xerox and IKEA.

Favourite part of your job?

I like the partnership between ANC and our clients, going to new places every day and meeting new people, particularly the staff and customers at Bunnings.

What do you like to do when you are not working?

Spending time with my family and watching soccer. I am a die-hard Arsenal supporter and love to watch the game regardless of how early. I do not have much free time as I work six days a week, so I’m always with my kids on Sunday.

What do you think delivering extraordinary experiences means?

Safety first and foremost by ensuring the product, customer and everyone is safe. Ensuring we meet Bunnings and the customers’ expectations and everyone is satisfied.

Adam Khammo

What do you do at ANC?

I’m primarily focused on Miele. At ANC, I strive to meet our company and client objectives to obtain customer value by providing a professional delivery experience.

Transport career experience?

I have an accounting background, however I made the decision to switch to the transport industry in 2017. The first year in the industry I worked for a large furniture company where I delivered to stores and other warehouses before making the move over to ANC.

Favourite part of your job?

Knowing that I have made a change to our customer’s day. That means being able to deliver and provide exceptional services by taking care of their purchase from the distribution centre to their home, and the critical last mile piece of installation, which many people would struggle to do on their own. I also enjoy meeting new people and interacting with people at work where it’s a friendly and safe environment.

What do you like to do when you are not working?

Spend time with friends and family. Go out to bars, restaurants and go on new adventures (when COVID conditions allow us). I also play football with the boys.

What do you think delivering extraordinary experiences means?

To me, extraordinary experiences means that you go above and beyond to help customers who need it most and especially those in need. There have been times where I’ve had a delivery for a customer who hadn’t paid for installation but wanted our help. When you see things from a different perspective you see there are people who struggle, trying their best to provide for their family. Sometimes a small act of kindness during the delivery process goes a long way and means the world to these families.

Amy La Cioppa

What you do at ANC?

I am the Executive Officer at ANC, reporting to our CEO and supporting our Executive Leadership Team.

Transport career experience?

I started at ANC in 2010 as a Customer Service Representative and since then I have gained extensive knowledge from working with different teams on various projects.

Favourite part of your job?

I love interacting with all the people at ANC. It really is such an amazing group of people I get to work with. I also enjoy overcoming a new challenge.

How would you describe ANC if it was a person?

Strong and ambitious.

What do you like to do when you are not working?

Spending time with my family, we love to go out on little adventures and give our daughter Kara lots of new and exciting experiences. In my downtime, I enjoy watching a good TV show or movie, but nothing beats sitting down and reading a page turning book.

How do you help ANC deliver extraordinary experiences?

I live and breathe the values of ANC and I truly care about where we go as a company because I plan to work here for a very long time. I love to help in any and every way that I can, whether that be by supporting our Executive Leadership Team to deliver on their goals and targets or helping the wider team with what they are working on. My ultimate goal for ANC is to put a great big smile on a customer’s face when they receive their delivery.