Sheryl Christensen

What do you do at ANC?

I am the National Operations Manager.

Transport career experience?

An accountant by profession, I have worked in logistics operations since the mid 90’s joining McPhee Transport and then Finemores, specialising in express parcels, automotive, floor coverings (uglies) and refrigerated, across both transport and 3PL.

Favourite part of your job?

No two days are the same, and there is never a dull moment. Just when you think you can take a breath something else will come onto the radar.

What do you like to do when you are not working?

Spending time with my family, cooking, exercising, watching my son’s sport and discovering wineries.

How do you help ANC deliver extraordinary experiences?

Consistently exceeding expectations whilst managing those expectations.

John Barbaro

What do you do at ANC?

I’m the Business Manager for Bunzl, Barbeques Galore, WSI and Laminex. I have been part of the ANC family since early 2019.

Transport career experience?

I’ve worked in logistics for 28+ years across different roles including Account Manager, Project Manager, Depot Manager and Regional Manager. My role prior ANC was the Account Manager of a high profile fashion account.

Favourite part of your job?

It would have to be the people. Moving from a big business environment that was impersonal to a big business that has a family culture has been a positive and rewarding change. At ANC, we truly work as a team rather than as individuals. I am surrounded by people willing to help and wanting to achieve goals collectively.

How would you describe ANC if it was a person?

The one you seek out for advice, honesty, guidance and can openly talk to about any issue.

What do you like to do when you are not working?

I am a car enthusiast, Formula One and V8 Supercars are my passion. Following Formula One means lots of late Sunday nights watching races from all over the world and I have been lucky enough to attend some of the major ones while travelling. I follow the local Supercar racing religiously, and enjoy watching the major races like Bathurst. I am lucky enough to own a couple of the road going versions of the racing cars as well.

How do you help ANC deliver extraordinary experiences?

At ANC, it is a team effort. As a Business Manager, my role is helping the client to achieve the best possible experiences by representing ANC well, and developing the best possible business relationship. This includes introducing more productive ways of working together and innovations. Extraordinary experiences are achieved by the flow on of a positive client relationship all the way through to the customer.

Julius Waras Carstensen

What do you do at ANC?

I am the Business Manager for our client Bunnings.

Transport career experience?

14 years in the industry spanning across multi-modal services within Customer Service, Depot Management, Warehouse Operations, Sales and National Contract Management.

Favourite part of your job?

The people I work with. I have been lucky enough to work alongside like-minded, supportive people with aligned professional goals and business outcomes that motivate me to be better..

How would you describe ANC if it was a person?

Molly Meldrum. Interesting, caring, diverse and everybody loves him. I have loved every minute of ANC since I started.

What do you like to do when you are not working?

Family and friends are number one. I have a large extended family and an exceptionally supportive partner who I now share a child, home and life with. Recreationally I am a very passionate supporter of the Richmond FC and still play myself. I am close to the end of my playing days, I am looking forward to sharing my football passion with my young son who is already brainwashed (got in early on that).

How do you help ANC deliver extraordinary experiences?

By doing my bit as part of a wider team. Leading, supporting, driving client outcomes and always looking to seize additional opportunities. One of ANC’s great qualities is the passion and care that everyone shows for each other and the outcomes for our clients, I make sure that I control what I am good at and trust that everyone else does the same.

Mark Rice

What do you do at ANC?

I am a Business Manager working with our client Miele.

Transport career experience?

I’ve been involved in the transport industry (both International and domestic/local) for over 20 years. I’ve been lucky enough to work with ANC for since 2008.

Favourite part of your job?

I’m based on the road so I have the opportunity to deal with all types of people on a daily basis. It’s very rewarding building strong working relationships. Bunnings offer plenty of experiences so there is never a dull moment! And I couldn’t ask for a better team of people to deal with internally at ANC. Makes going to work a lot of fun!

How would you describe ANC if it was a person?

Hard working, flexible, nothing is too hard. Great teamwork.

What do you like to do when you are not working?

I enjoy sports and play basketball a couple of nights a week. I try and fit that in around spending time with my wife and four kids.

How do you help ANC deliver extraordinary experiences?

The sheer variety of the Bunnings product range that we deliver – many goods being long, heavy, bulky and awkward – makes every day an adventure. It is my role to ensure that ANC and Bunnings are on the same page and working together to achieve the same goal – exceeding customer satisfaction with the entire delivery service experience – and helping to make sure it’s done in a safe and effective manner.

Samuel Rhodes

What you do at ANC?

I am a Business Manager working with our client IKEA.

Transport career experience?

I have been working with ANC since 2006. I have worked across multiple areas of the company including operations, sales, administration and account management. This broad experience has helped me build a strong understanding and knowledge of the business and our portfolio of clients.

Favourite part of your job?

ANC’s culture is a huge part of why I choose to call ANC home every day. Plus having great, enthusiastic, skilled, driven, capable staff and drivers to rely on day in and day out.

What do you like to do when you are not working?

I have a passion and interest for the wine industry while trying to stay as active as I can both mentally and physically.

How do you help ANC deliver extraordinary experiences?

Delivering upon expectation of our client and customer, helping make ANC a brand is not just remembered, but ultimately something our customers rely on and trust. Ensuring that we deliver on what has been promised in a consistent and professional way, while leaving a positive and memorable experience with the customer every time.

Kristian Houe

What you do at ANC?

I am the Business Analyst.

Transport career experience?

I have worked with ANC since 2016. I enjoy using the operational and logistics experience I gained from the Danish Army, where I was involved in operations in Kosovo and Afghanistan.

Favourite part of your job?

I enjoy that no days are the same, and that I get to work with many different people. I particularly enjoy working with our many delivery professionals (contractors), and I enjoy the day-to-day problem-solving and improving our business operations.

What do you like to do when you are not working?

I enjoy camping, cooking and playing piano.

How do you help ANC deliver extraordinary experiences?

Exceeding expectations – doing things better and more professionally than expected.

Kate Nelson

What do you do at ANC?

I work closely with clients in a consultative manner to create service solutions that deliver on outcomes required (front end & back end) long term.

Transport career experience?

I started with ANC in 2011, bringing with me over 12 years business development and client relationship experience.

Favourite part of your job?

The challenge! When I joined the ANC family I knew I had found somewhere I could continually be challenged, develop and grow…. until I choose to retire.

No day is ever the same and things move and change at a fast pace. There is always a new client solution to consult on and create.

How would you describe ANC if it was a person?

Loyal, challenging, always changing, wanting to be better but dependable and reliable at the same time. ANC is family.

What do you like to do when you are not working?

Hunt down great places to eat, travel overseas (and find more great places to eat wonderful food!). Exercise – to work off all the yummy food I eat and stay mentally sharp and up to the task of my role within the ANC family.

How do you help ANC deliver extraordinary experiences?

By being a “solutionist”. Ensuring that our clients and their customers have the best transport solutions available – offering them choices, challenging their previous ways of thinking with something better for everyone, and supporting it all the way for our clients, delivery driver fleet, operational professionals and of course, our shared customer (the receiver).

Ray Berzins

What do you do at ANC?

Create and develop relationships with prospective clients, understanding their key transport needs, and then creating bespoke sustainable solutions to meet these needs.

Transport career experience?

After I earned an accounting qualification at Monash University, I failed miserably at sitting in an office assessing budgets and measuring compliance. My sales calling was discovered visiting a customer as a Management Accountant. Couldn’t wait to be taken to the “other side”. After seven years in senior sales roles in the airfreight industry I joined ANC in 2004. I have been here ever since and feel like I am definitely one of the lucky ones – love my job and enjoy every new day.

Favourite part of your job?

Meeting new people and helping them achieve their targets and goals. Working alongside similarly passionate people in our business and within client organisations.

How would you describe ANC if it was a person?

Engaging. Genuinely wants to help others. Excited by challenges. Is driven by long term mutually beneficial relationships.

What do you like to do when you are not working?

Preparing and planning work. playing or thinking about golf & always looking out for my kids’ best interests.

How do you help ANC deliver extraordinary experiences?

Selling our great commitment to long term partnerships and our drive to make a difference to our clients’ worlds.

Ty Pedersen

What do you do at ANC?

I find new business opportunities for ANC that align with our Corporate & Home Delivery ‘last mile’ specialisation.

Transport career experience?

I ran a wholesale/importing business for 18 years that involved shipping consumer goods around Australia & New Zealand, then later expanded to Asia & Europe setting up the supply chain operations both nationally and internationally.

Favourite part of your job?

Connecting with people and businesses who can help get awesome delivery outcomes that become the new normal.

How would you describe ANC if it was a person?

A good friend who gives you the space to achieve your goals while being there in the background to support you.

What do you like to do when you are not working?

Wine and dine with my wife, travel with my family, walk my two Labradors along the beach. I also play the Trombone in a Blues Brothers Band and other jazz/funk/blues group.

How do you help ANC deliver extraordinary experiences?

I introduce new businesses to the ANC approach of focusing on the outcomes they want to achieve, I set out to familiarise myself with their business early on by asking plenty of questions and then designing a solution in consultation with our team of experts that wows the pants off them.

Finn Dunleavy

What do you do at ANC?

I am the Solutions Development Lead at ANC.

Transport career experience?

I have been with ANC since 2012, in account management and service implementation. Prior twenty years in hospitality management with advanced diplomas in HR and Business Management.

Favourite part of your job?

Creating and putting in place better transport and distribution solutions – to make sure the clients’ customer’s entire delivery experience with IKEA and ANC is the best it can possibly be, every time.

How would you describe ANC if it was a person?

Someone I’d want next to me when the world turns upside down and things get tough.

What do you like to do when you are not working?

If I don’t start with ‘spend time with my wife and kids’ I’ll be sleeping on the couch! My other love is cars. If it’s got wheels and an engine I’m a happy man.

How do you help ANC deliver extraordinary experiences?

I’m always looking for ways to make the task simpler, easier and more effective for everyone – especially our amazing dedicated home delivery fleet drivers and operational support teams – so they can deliver great service to our customers, always.