Andy Queck

What you do at ANC?

I’m the ACT State Manager and have been with ANC for since 2012. As a regional office, I wear many hats from managing the state through to customer service, accounting, allocator, attending monthly client meetings and when needed I also make deliveries. A versatile role where no two days are the same.

Transport career experience?

I started in the late 1990’s as a Courier Driver for DHL. This opened many doors and I soon relocated to the Middle East. My first role was in Dubai as a Customer Operations and Implementation Manager before moving to Jordan as a Road Operations Manager where I would negotiate customs at each border with deliveries being made within hours not days. My last role before moving back to Australia was in Saudi Arabia as the Transport Manager, where I was responsible for over 500 employees. The environment at the time was very volatile with safety my absolute priority. In 2012, I made the decision with my wife to come home to Australia.

Favourite part of your job?

The people. The culture at ANC is next to none. We are lucky enough to work in a business that has a family atmosphere when you know the CEO and MD are only a phone call away and always willing to help. I’m proud of my team. I feel we have the right people in the right roles and we all work in sync.

How would you describe ANC if it was a person?

A person you are proud of. The more you care and nurture, the more they grow and thrive.

What do you like to do when you are not working?

In my spare time, I spend many hours renovating our family home which is rewarding. For relaxation, I enjoy fishing and spending time with our much-loved chihuahua, Mia.

How do you help ANC deliver extraordinary experiences?

Our aim is to maximise customer satisfaction and generate repeat business. For me, delivering extraordinary experiences is going above and beyond our customer expectations.

Benjamin Taylor

What you do at ANC?

I am the National Business Manager, Operations. I lead the National Projects team at ANC under the guidance of Kylee Bidwell. The team focuses on improving internal procedures to create a better experience for our clients and their customers.

Transport career experience?

I have been working with ANC since 2011 in various roles across the business, starting with driving a forklift in the warehouse in NSW.

Favourite part of your job?

The constant challenges. ANC is an ever evolving and growing business and I am enjoying working with our teams in finding efficiencies and capacity to constantly improve the customer experience.

How would you describe ANC if it was a person?

Kind, caring, compassionate and loyal.

What do you like to do when you are not working?

I enjoy spending time with my family and friends when I am away from work. I try and focus on my hobbies and relax with the time I have.

How do you help ANC deliver extraordinary experiences?

I am focused on enhancing ANC’s operational capacity and processes in a multitude of ways all aimed at improving the extraordinary customer experience.

David Allen

What you do at ANC?

I plan and direct our information processing activities and coordinate the effective implementation and operation of the IT systems. This includes vision and leadership for maintaining present and future technology infrastructure. My team achieves this by delivering the IT strategy and implementing all initiatives for ANC.

Transport career experience?

I have worked in the IT industry since 1990 in various technical and IT management roles. I have worked in several industries including retail, biopharmaceutical and health insurance.

Favourite part of your job?

I am passionate about providing outstanding IT services and enjoy the challenge of operating in a technology focused environment incorporating new technologies, and making collaborative relationships across multiple departments and teams throughout the ANC business to deliver a first rate IT service and provide the necessary tools to achieve this.

How would you describe ANC if it was a person?

I would describe ANC as a friend, who is trustworthy and loyal, who gives you the encouragement to strive to be the best you can be.

What do you like to do when you are not working?

I like spending time with my four children, family and friends. I am a car enthusiast owning a Holden V8 and watching V8 supercars and the inaugural Bathurst 1000. I also like to wind down at times and watch a good movie or some comedies such as Seinfeld, which is one of my favourites.

How do you help ANC deliver extraordinary experiences?

I help to make sure that ANC’s technology platform is delivering the initiatives and continuous improvements for robust, reliable, secure and innovative systems to help improve the customer’s delivery experience for our clients.

Glenn Uccello

What you do at ANC?

I am the State Manager in Victoria with my focus on supporting my team’s management and reporting on operational progress and achievements.

Transport career experience?

My career has been in logistics since 2001, starting as a label scanner and proudly working my way up to a National Commercial Manager. My role prior to joining ANC had a client relationship focus where I was tasked with problem solving the strategic issues and opportunities. Through my various roles I believe I have a sound appreciation for the hard work that goes into every delivery by everyone involved.

Favourite part of your job?

The people. We have a team of amazing people, doing their job extremely well, creating a team culture at ANC that is all in all inspiring.

How would you describe ANC if it was a person?

A person that is easy to be around.

What do you like to do when you are not working?

I enjoy spending time with family and friends. I have a passion for footy as a keen AFL supporter. I also love to cook, you could say I have an appreciation for fine food and good red wine. have a passion and interest for the wine

How do you help ANC deliver extraordinary experiences?

It’s a team effort. I help by ensuring I provide the dedicated support, coaching and engagement of the amazing people around me as they fulfill their roles effectively. Together, we continue to deliver extraordinary experiences while meeting or exceeding our client expectations.

Kristian Houe

What you do at ANC?

I am the QLD State Manager.

Transport career experience?

I have worked with ANC since 2016. I enjoy using the operational and logistics experience I gained from the Danish Army, where I was involved in operations in Kosovo and Afghanistan.

Favourite part of your job?

I enjoy that no days are the same, and that I get to work with many different people. I particularly enjoy working with our many delivery professionals (contractors), and I enjoy the day-to-day problem-solving and improving our business operations.

What do you like to do when you are not working?

I enjoy camping, cooking and playing piano.

How do you help ANC deliver extraordinary experiences?

Exceeding expectations – doing things better and more professionally than expected.

Matt Wheatley

What do you do at ANC?

I lead a small but very effective team of safety professionals with my key focus to keep our people safe and our business compliant to various laws and standards.

It’s well known within the transport industry that things change really quickly. This means that my approach to safety management needs to adapt. Often there is a balancing act between “doing the job safely” and providing an operationally and financially viable process or service to our clients.

Safety always comes first as we know.

I also provide WHS, CoR and Contractor Compliance updates and recommendations to ANC’s Managers, Executive Team, Shareholders and our Clients.  I started

Transport career experience?

I started driving heavy vehicles in 1993. In 1996 I began operating road trains and other specialist plant and equipment. In 2001 started a career in the oil industry working for both Shell and BP over serveral years as a tanker driver, I eventually transitioned into a formal training role which is where I was introduced to the world of workplace safety. In 2010 I took up my first formal safety role with Linfox, this is where I really learnt the ropes. Since then I have held many national and regional Safety and Compliance roles across the transport, logistics and manufacturing space.

Favourite part of your job?

Engaging with people and problem solving, working closely with people teaches me a lot every day.

How would you describe ANC if it was a person?

Sylvester Stallone (Rambo/Rocky) focussed, determined, always coming out on top and always finding a way to succeed. (please disregard the bloodshed, explosions and violence)

What do you like to do when you are not working?

I’m a handyman so I love doing my own mechanical repairs and building at home (I hate paying for something I can do myself). I also love my fishing, 4wding and camping.

How do you help ANC deliver extraordinary experiences?

Me and my team treat ANC as an internal customer, we work closely with every part of the business to ensure we have safe yet practical solutions that can be realistically applied in the field and boardroom.

Being realistic is my key to providing real extraordinary experiences.

Samuel Rhodes

What you do at ANC?

I am the State Manager of South Australia and Western Australia, overviewing all operations and financial outcomes for both states.

Transport career experience?

I have been working with ANC since 2006. I have worked across multiple areas of the company including operations, sales, administration and account management. This broad experience has helped me build a strong understanding and knowledge of the business and our portfolio of clients.

Favourite part of your job?

ANC’s culture is a huge part of why I choose to call ANC home every day. Plus having great, enthusiastic, skilled, driven, capable staff and drivers to rely on day in and day out.

What do you like to do when you are not working?

I have a passion and interest for the wine industry while trying to stay as active as I can both mentally and physically.

How do you help ANC deliver extraordinary experiences?

Delivering upon expectation of our client and customer, helping make ANC a brand is not just remembered, but ultimately something our customers rely on and trust. Ensuring that we deliver on what has been promised in a consistent and professional way, while leaving a positive and memorable experience with the customer every time.

Sheryl Christensen

What do you do at ANC?

I am the State Manager for NSW.

Transport career experience?

An accountant by profession, I have worked in logistics operations since the mid 90’s joining McPhee Transport and then Finemores, specialising in express parcels, automotive, floor coverings (uglies) and refrigerated, across both transport and 3PL.

Favourite part of your job?

No two days are the same, and there is never a dull moment. Just when you think you can take a breath something else will come onto the radar.

What do you like to do when you are not working?

Spending time with my family, cooking, exercising, watching my son’s sport and discovering wineries.

How do you help ANC deliver extraordinary experiences?

Consistently exceeding expectations whilst managing those expectations.