Ben Sciuto

What do you do at ANC?

I am the Onsite Transport Manager.

Transport career experience?

I previously managed the warehouse for a national fencing company. This involved me allocating work for 30 contractors and organising both local and interstate transport. This gave me a great understanding of fatigue management for drivers and weight limits for each type of truck.

Favourite part of your job?

Meeting the customer’s requests for special delivery requirements or urgent deliveries.

How would you describe ANC if it was a person?

That long-term friend that can always be relied on and would never let you down.

What do you like to do when you are not working?

I enjoy keeping fit by regularly attending the gym and spending time with my family.

How do you help ANC deliver extraordinary experiences?

Ensuring that both my drivers and I follow the five core values which ANC holds in such high regard: Safety, Respect, Honesty, Loyalty and Care!

Chris Tanner

What do you do at ANC?

I am the Operations Manager for ANC in South Australia, working closely with our key accounts to maintain the link between the Sales and Operations.

Transport career experience?

I started at ANC in 2009, working for two years as a Business Development Manager. I then transferred into the Call Centre (truck and courier dispatch areas) to implement efficiencies and improvements in this critical department. I subsequently progressed to Fleet Services Manager and then Operations Manager. Highlights include watching the business grow and helping establish the ANC Western Australia team and office functions.

Favourite part of your job?

3.Assisting my colleagues in rectifying issues that arise daily in this type of dynamic business, and developing strategies and best practices to ensure we don’t get repeat problems.

What do you like to do when you are not working?

Relaxing at home with the grand children and family. I also volunteer with the local Country Fire Service which I enjoy.

What do you think delivering extraordinary experiences means?

In our industry, making a delivery that the customer can’t believe we can do, and when its done on time, in full, they are ecstatic, which makes it all worthwhile.

Christian Fercher

What you do at ANC?

I am the Onsite Transport Manager at Bunzl

Transport career experience?

16 years on the road as a courier driver with Fleets Flyers and ANC. Fleet Manager for ANC, importing & exporting experience for OCS Australia on behalf of ANC. Onsite Customer Service at Laminex, Cement Australia and Bunzl.

Favourite part of your job?

Working together as one big team (Bunzl staff and ANC drivers).

How would you describe ANC if it was a person?

Hard working, proud and honest.

What do you like to do when you are not working?

Play golf as often as I can.

How do you help ANC deliver extraordinary experiences?

By helping our clients achieve their goals.

Daniel Ling

What do you do at ANC?

I am responsible for the allocation and follow up of all customer work in Western Australia.

Transport career experience?

I joined ANC in 2003.  I started as a booking clerk and over the years have built up my skills and knowledge as an Operator/Dispatcher, Administrator, Warehouse Assistant and Fleet Controller, Client Services Manager, Operations Manager and now Allocator for Western Australia

Favourite part of your job?

The interesting people. I’ve been fortunate to make and maintain relationships and friendship with a great bunch of clients and delivery drivers.

What do you like to do when you are not working?

Spending time with my family. And out on the pitch with my second family – my indoor and outdoor cricket teams!

How do you help ANC deliver extraordinary experiences?

Understanding and respecting that each person in the business is as important as the next. I know first-hand how important it is that everyone behind the scenes is pulling in the same direction. It means drivers feel confident, happy and able to build strong relationships with the customers they see day to day. And everything seems possible when you start with a smile.

Duran Nadas

What do you do at ANC?

I am an Allocator for our client Bunnings. I have been with ANC since 2018 when my family and I moved to Australia from South Africa seeking better opportunities for our children. This plan took nearly five years to come to fruition. My gratitude to the ANC family for affording me the opportunity of an interview and a role.

Transport career experience?

Before moving out to Australia, I worked in the transport industry in South Africa in a similar operations role for more than nine years. Prior to that I worked in IT for ten years.

Favourite part of your job?

Definitely working with our clients. We have a unique relationship and I enjoy playing my part in ensuring its longevity.

How would you describe ANC if it was a person?

A very considerate person irrespective of who you are and your experience. Someone who is willing to give you a go when offers may not.

What do you like to do when you are not working?

Most importantly spending time with my family. I also enjoy playing the guitar and painting. Back in South Africa I started off giving my canvas paintings to clients of my brother’s home improvements business as a gift, slowly but surely the interest in my art grew and i was then able to sell them and make an income from my hobby. I hope to make a name for myself here in Australia one day too.

How do you help ANC deliver extraordinary experiences?

Maintaining relationships between ANC and our client by going above and beyond to ensure our service exceeds their expectations.

Matt Latimore

What do you do at ANC?

I am the Recruitment & Compliance Manager.  My role is centred on finding the right drivers with the right vehicles to meet the right service expectations of our clients, while further enhancing the culture of ANC. My role also focuses on compliance, ensuring the roles and responsibilities within different areas of ANC are working within the strict guidelines. Recruitment has high demands and expectations on the team. Without great drivers, ANC operations don’t work. We, the recruitment team, provide capability to ANC, operations and our clients.

What do you believe ANC offers candidates?

ANC is an amazing group of people to work with who are very welcoming. ANC expect a lot but offer a good working environment for the team. ANC gives people hope. As an example, our recruitment pool for contract drivers is often made up of new migrants trying to secure employment and a fresh start in Australia. ANC provides everyone with a positive and rewarding working environment, raising the bar in terms of its expectations to be able to achieve the extraordinary experiences that we are renowned for.

Transport career experience?

I have been with ANC since early 2019, you could say I am a newcomer to the transport industry. Prior to joining ANC, I worked for 20 years as a Manager in Government, including defence, recruitment and resource management. The change in industries could be considered extreme although I love the change in culture I am experiencing at ANC.

Favourite part of your job?

Definitely the people I work with. Recruiting can be a long and lengthy process which is made easier by my amazing team. I really think the common banter, laughs and the general all round support I have experienced since I have started has allowed me to hit the ground running at ANC. We have each others back and achieve things together.

How would you describe ANC if it was a person?

It is someone I would definitely be happy to have a beer with at the pub on a Friday afternoon!

What do you like to do when you are not working?

I like to lead a healthy and active lifestyle. I enjoy taking long walks on the beach and being outdoors. I am also a dog lover, spending quality time with my two year old Blue Staffordshire Bull Terrier, Maisy.

How do you help ANC deliver extraordinary experiences?

I couldn’t say I would be able to achieve this all on my own, it is definitely a collective effort. The team and I work diligently to find the right delivery professionals for the driver roles ANC offers in order to achieve extraordinary experiences as a company.

Tammy Gater

What you do at ANC?

I am the Operations Manager for the Corporate Fleet

Transport career experience?

Previously worked dealing with Dangerous goods and transport for 15 years, now enjoying my career with ANC.

Favourite part of your job?

Receiving positive feedback for my team from customer and clients. This always shows a job well done.

How would you describe ANC if it was a person?

Energetic and constantly on the move.

What do you like to do when you are not working?

I love spending quality time with my family.

How do you help ANC deliver extraordinary experiences?

By developing my team to provide the highest level of quality service to all our clients and their customers.

Tania Rowley

What do you do at ANC?

Support our fabulous Driver Recruitment and Compliance Team.  This involves everything from the initial onboarding, confirming Work Entitlements, Police Checks through to obtaining 100% Compliance before a new inductee starts.  We also issue uniforms, provide Hub Mobile Training and basic Client Based Procedures.  I help to ensure that all ongoing inductees are up to date with their Rapid courses and have provided all updated documents. In addition to this I help provide support to IT in regards to testing new functions on the Hub Mobile Phone App on both the iPhone and Android platforms before they are implemented.

Transport career experience?

I gained a lot of customer service experience in the service station industry, but even more transport knowledge and expertise doing on the job training at ANC.

Favourite part of your job?

Supporting my incredible Manager and the two wonderful ladies who along with me form our Driver Recruitment Team. I love the face to face interaction with not only the new drivers and offsiders, but also those who have already been inducted. I love supporting our ANC Family in all departments in whatever way is needed.

What do you like to do when you are not working?

Spending time with my beautiful family and friends, especially my gorgeous granddaughter Willow.

What do you think delivering extraordinary experiences means?

Great communication is key. If I properly induct a driver in procedures and customer service expectations, the delivery works. If not, it fails. So for me to help deliver extraordinary experience I need to make new delivery drivers and offsiders feel confident and capable.

Tricia Colson

What do you do at ANC?

I am an Allocator.

Transport career experience?

I’m the transport industry’s ‘Jill of all Trades’. I worked in interstate transport for eight years, loading interstate trucks from state to state. I’ve also had experience in warehousing, pick & pack local freight distribution, customer services, recruitment, admin, wages and sales.

Favourite part of your job?

All of it!

What do you like to do when you are not working?

Grab the tent and go camping, relishing time with my children, relaxing with friends (over a wine or two!)

What do you think delivering extraordinary experiences means?

It starts with ensuring we have the right quality drivers and vehicles. Making sure they are trained and enjoy the work. Counselling them through a work or personal issue when needed. Helping them succeed and have the best possible experience in our team.