Century-old company eyes ‘green’ future | ANC

Century-old company eyes ‘green’ future

The explosion in online shopping and express home delivery has put the parcel delivery sector under considerable pressure as it races to keep up with demand.

The health and safety protocols triggered by the COVID-19 pandemic have complicated the situation further, with the need to maintain separation and minimise contact with customers.

While the growth rates seen in the past two years must look tempting for start-ups, one of Australia’s oldest ‘last mile’ delivery companies is demonstrating that there is no substitute for a focus on the client and the customer.