Tricia Colson – ANC
Tricia Colson
Client Service Officer - Despatch (SA)

What do you do at ANC?

I look after the delivery drivers well being. That includes booking calls, dealing with customer service issues, helping with driver recruitment, induction and retention and looking after uniform stock control.

Transport career experience?

I’m the transport industry’s ‘Jill of all Trades’. I worked in interstate transport for eight years, loading interstate trucks from state to state. I’ve also had experience in warehousing, pick & pack local freight distribution, customer services, recruitment, admin, wages and sales.

Favourite part of your job?

All of it!

What do you like to do when you are not working?

Grab the tent and go camping, relishing time with my children, relaxing with friends (over a wine or two!)

What do you think delivering extraordinary experiences means?

It starts with ensuring we have the right quality drivers and vehicles. Making sure they are trained and enjoy the work. Counselling them through a work or personal issue when needed. Helping them succeed and have the best experience possible experience in our team.

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