What do you do at ANC?
Oversee the day-to-day operations for our fast growing Western Australia clients and fleet.
Transport career experience?
I’ve been with ANC for 14 years. I started as a booking clerk and over the years have built up my skills and knowledge as an operator/dispatcher, administrator, warehouse assistant and fleet controller, client services manager and, now as operations manager for Western Australia.
Favourite part of your job?
The interesting people. I’ve been fortunate to make and maintain relationships and friendship with a great bunch of clients and delivery drivers.
What do you like to do when you are not working?
Spending time with my family. And out on the pitch with my second family – my indoor and outdoor cricket teams!
What do you think delivering extraordinary experiences means?
Understanding and respecting that each person in the business is as important as the next. I know first-hand how important it is that everyone behind the scenes is pulling in the same direction. It means drivers feel confident, happy and able to build strong relationships with the customers they see day to day. And everything seems possible when you start with a smile.